Collecting information about you

Some website or internet available services including applications provided by us require your email address and contact details and may involve disclosing some other personal information abut you. This is to allow us to respond to a query or provide you with information that you have requested or to provide you with a taxi service.

We may also collect information about your use of our website such as what pages you visit and the Internet address you have come from. By having this information we can tailor your experience of our website to your personal interests.

Any further collection of your personal information other than that explained here will only occur with your consent

Website collection of information

When you access our website we may record:

Your server address, domain name, the date and time of your visit, the pages viewed, the information downloaded and the frequency of visits

Information about the types of browsers that are being used to visit our site

We use this information for website and system administration, including monitoring to prevent security breaches, to assist us in further development and to improve the functionality of the site.  We may:


  • Collect sensitive information if you are part of any programme we provide for your convenience under which you can provide such information by email or electronically securely to our database to streamline the provision of our services to you;
  •  Provide you with password protected access to some of your personal information over the website

Using your personal information

Any information we collect about you will be treated as confidential. However, we may use your personal information to provide you with information or services you request, and in tailoring your experience of our site to your interests. With your consent, we will send you updates on new features, products and content that we think you are likely to be interested in.

We may also use pooled information obtained from all our visitors to understand our users' interests and improve our services. These reports may be shared with our business associates who assist us in providing some or all of the services but the information in them is de-identified and they will not otherwise disclose personally identifiable information.


We will not disclose any of your personally identifiable information, except in circumstances where:

  •  We have permission to do so; or
  • For the primary purposes for which the personal information was collected or for any direct or indirect secondary purposes: or
  • Under special circumstances, such as when we believe in good faith that the law requires disclosure or where we believe it necessary to provide you with a service which you have requested.

Like many businesses, we use a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations other than our organisation, such as Web hosting services, will sometimes have access to personal information held by us and may use it on our behalf. We require our service providers to adhere to privacy guidelines and not to keep this information or use it for any unauthorised.

You can access and change the information we keep about you

If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by emailing us. We will, except in special circumstances, make our file of your personal information available to you.

Our website privacy practices

We sometimes use cookie technology on our website to enable us to provide information and services to web site visitors. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. We use cookies to make your use of our website and services as enjoyable as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website, as well as responding to your requests for particular services.

If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of our services.

Storage and security

We will endeavour to take all reasonable steps to ensure your personal information is kept secure, accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. So while we make use of available technology, such as encryption software, to protect your personal information, we cannot give an absolute assurance that the information you provide to us will be secure at all times. You accordingly do so at your own risk and we will not be held responsible for events arising from unauthorised access to your personal information.

Password and log-in security

For the purpose of signing up to some of our online services including applications you may be required to nominate a user name and password.

You are responsible for the security of your password and log-in information.

You can play an important role in keeping your personal information secure by maintaining the confidentiality of any passwords used on our website. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Transfer of business

If our business is transferred to another party as a going concern, the personal information collected by us will be provided to the new business operator. However, it will remain subject to the privacy safeguards set out in our privacy policy.

Future changes

We will continue to evolve as we introduce new services and features to our Web site or to the services we provide. Because of this, from time to time, our policies will be reviewed and may be revised. We reserve the right to change our privacy policy at any time and notify you by posting an updated version of the policy on the Web site. If you object to any changes, you may discontinue your use of the services. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Our website may have links to other websites. Once you link from our website to another website, you will be subject to the privacy policy of the new website. We cannot be responsible for any personal information which you provide to any website which is linked with our website.

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